Payment terms
Payments up to 10 days after the invoice date with a 2% discount or within 30 days net. For direct debit or prepayment, we apply a discount of 4%.
Delivery
The initial order value for new customers is a net goods value of € 400. Existing customers are supplied without any limit. The prices quoted are net, plus statutory VAT, plus shipping costs.
Freight costs are charged as follows:
Were net value
up to € 250,-
but at least
up to € 400,-
up to € 750,- / € 850,-
from € 750,- / € 850,-
Germany
10 %
€ 8,-
8 %
7 %
free shipping
Austria
15 %
€ 11,-
10 %
8 %
free shipping
Fees for island freight are billed according to actual costs.
Were net value
up to € 400,-
but at least
up to € 800,-
up to € 1500,-
from € 1500,-
Switzerland
12 %, duty-free
€ 40,–
8 %, duty-free
6 %, duty-free
free shipping, duty-free
We charge a flat rate of € 38.00 per shipment for export customs clearance.
Were net value
up to € 250,-
but at least
up to € 400,-
up to € 1200,-
from € 1200,-
Italy/France
15 %
€ 25,-
12 %
8 %
free shipping
Please note that deliveries of stone goods and stone cast articles, as well as large ceramics, are not charged at a flat rate, but with actual freight costs.
Email notifications and SMS notifications are charged at €6/shipment, telephone notifications at €13/shipment.
Delivery on a fixed date is possible with an extra charge on request.
All delivery dates are approximate. In the event of delays without gross negligence, we may reasonably extend the delivery period or withdraw from the contract in whole or in part. Claims for damages of all kinds of the purchaser are excluded. Partial deliveries are permitted.
If after conclusion of the contract a worsening of the financial circumstances of the customer becomes known, all existing claims become due and we can demand advance payment at the place of the agreed terms of payment.
If payment deadlines are exceeded, we are entitled to the following rights without the need for an express notice of default:
- to withdraw from all contracts without a period of grace or to claim damages for non-performance
- to assert our reservation of title, to take possession of delivered goods and to make all outstanding payments due
- Default interest equal to the interest rate that we have to pay for the use of bank loans
- assert further damages caused by delay
The delivered goods remain our property until fulfillment of all our claims against the customer. This also applies to the case of issuing a balance acknowledgment. The reserved property is then considered as a security for the claim for the balance.
In the place of the goods belonging to us, if this is sold, the claim against the third party buyer, which is already assigned to us up to the amount of our total claim. The customer must notify us in writing of any impairment of our rights by third parties. In the event of seizure, the customer must immediately send us a copy of the seizure protocol and an affidavit confirming the continued existence of our claims and our retention of title to the seized objects. Intervention costs are borne by the customer. The customer is obliged to disclose and impose our retention of title on his customers.
We deliver impeccable quality. Returns may be made by agreement and will be either replaced or credited by us to the exclusion of any further liability, if demonstrable
- a written notice of defects has been received by us within 14 days after receipt of the goods and
- Defects at the transfer of risk.
All other claims of any kind, especially for consequential damages and those against the manufacturer, as well as those from general terms and conditions of the purchaser are excluded. The goods must be returned in their original packaging and in their original condition. Excellent goods can not be credited. When withdrawing from the purchase, the return costs will be charged.
Place of fulfillment and jurisdiction is Kempten / Allgäu, if the customer is a registered trader. This also applies to check and bill of exchange claims. Applicable is the law of the Federal Republic of Germany, as far as claims are asserted in the course of the dunning procedure, the place of jurisdiction Kempten / Allgäu applies as agreed.
The whole or partial ineffectiveness of the above mentioned conditions shall not affect concluded contracts.
Other terms and conditions attached to a request do not apply. Special other conditions, which contradict our general business relations, only apply if we have expressly agreed in writing. With this signature of our order forms the agreement with our terms and conditions is expressed.
Discover Arte Home Accessoires
Legal Notice
You can find us here
You can find us here
ARTE Wohnaccessoires GmbH & Co.KG
Wigglis 5
88167 Röthenbach/Allgäu