Payment terms
Payments up to 10 days after the invoice date with a 2% discount or within 30 days net. For direct debit or prepayment, we apply a discount of 4%.
Delivery
The given prices are not binding. We reserve the right to change prices in the event of decisive changes in the market and economic situation. Partial deliveries are allowed. The initial order value for new customers is a net goods value of €400. Existing customers are supplied without limit. The prices quoted are net, plus the statutory value-added tax, plus shipping costs.
Freight costs are charged as follows:
Were net value
up to € 250,-
but at least
up to € 400,-
up to € 750,- / € 850,-
from € 750,- / € 850,-
Germany
10 %
€ 8,-
8 %
7 %
free shipping
Austria
15 %
€ 11,50
10 %
8 %
free shipping
Were net value
up to € 250,-
but at least
up to € 400,-
up to € 1200,-
from € 1200,-
France
15 %
€ 25,–
12 %
8 %
free shipping
Were net value
up to € 400,-
but at least
up to € 800,-
up to € 1500,-
from € 1500,-
Switzerland
12 %, duty-free
€ 45,–
8 %, duty-free
6 %, duty-free
free shipping, duty-free
Were net value
up to € 400,-
but at least
up to € 800,-
up to € 1500,-
from € 1500,-
from € 1800,-
Italy, ZIP 10–58
12 %
€ 36,-
10 %
8 %
free shipping
Italy, ZIP 00–09/70–97
17 %
€ 36,-
14 %
12 %
12 %
free shipping
Island freight charges will be billed at actual cost. We calculate the costs for export customs clearance at a flat rate of €38 per shipment. Please note that freight collect deliveries of stoneware, cast stone items and fiber cement, as well as large ceramics, are not calculated as a flat rate, but with the actually incurred freight costs.
Email notifications and SMS notifications are charged at €6/shipment, telephone notifications at €13/shipment. Delivery on a fixed date is possible with a surcharge on request.
All delivery dates are approximate. In the event of delays through no fault of our own, we can extend the delivery time appropriately or withdraw from the contract in whole or in part. Claims for compensation of any kind by the customer are excluded. Partial deliveries are permitted.
If a deterioration in the customer's financial situation becomes known after the conclusion of the contract, all existing claims become due and we can demand payment in advance instead of the agreed terms of payment.
If the payment deadlines are exceeded, we are entitled to the following rights without the need for an express notice of default:
The delivered goods remain our property until all of our claims against the customer have been settled. This also applies if a balance acknowledgment is issued. The reserved ownership is then used as security for the claim for the balance.
In place of the goods belonging to us, if these are sold, the claim against the third-party buyer, which is already assigned to us up to the amount of our total claim. The customer must inform us immediately in writing of any impairment of our rights by third parties. In the case of attachments, the customer must immediately send us a copy of the attachment report and an affidavit confirming the continued existence of our claims and our retention of title to the attached items. The customer bears the intervention costs. The customer is obliged to inform and impose our retention of title on his customers.
We deliver impeccable quality. Returns can be made by arrangement and will be replaced or credited by us to the exclusion of any further liability, if verifiable
we have received a written notice of defects within 14 days of receipt of the goods and
There were defects at the time of the transfer of risk.
All other claims of any kind, in particular for consequential damages and those against the manufacturer, as well as those from the customer's general terms and conditions are excluded. The goods must be returned in the original packaging and in the original condition. Awarded goods can generally not be credited. If you withdraw from the purchase, the return costs will be charged.
Place of performance and place of jurisdiction is Kempten/Allgäu, provided the customer is a registered trader. This also applies to checks and bills of exchange. The law of the Federal Republic of Germany is applicable, if claims are asserted by way of dunning proceedings, the place of jurisdiction Kempten/Allgäu is expressly agreed as agreed.
The complete or partial invalidity of the above conditions does not affect the rest of the concluded contracts.
Other purchasing conditions attached to an inquiry do not apply. Other special conditions that conflict with our general business relationships only apply if we have expressly agreed to them in writing. By signing our order forms, you agree to our terms and conditions.
Payment terms
Payments up to 10 days after the invoice date with a 2% discount or within 30 days net. For direct debit or prepayment, we apply a discount of 4%.
Delivery
The given prices are not binding. We reserve the right to change prices in the event of decisive changes in the market and economic situation. Partial deliveries are allowed. The initial order value for new customers is a net goods value of €400. Existing customers are supplied without limit. The prices quoted are net, plus the statutory value-added tax, plus shipping costs.
Freight costs are charged as follows:
Were net value
up to € 250,-
but at least
up to € 400,-
up to € 750,- / € 850,-
from € 750,- / € 850,-
Germany
10 %
€ 8,-
8 %
7 %
free shipping
Were net value
up to € 250,-
but at least
up to € 400,-
up to € 750,- / € 850,-
from € 750,- / € 850,-
Austria
15 %
€ 11,50
10 %
8 %
free shipping
Were net value
up to € 250,-
but at least
up to € 400,-
up to € 1200,-
from € 1200,-
France
15 %
€ 25,–
12 %
8 %
free shipping
Were net value
up to € 400,-
but at least
up to € 800,-
up to € 1500,-
from € 1500,-
Switzerland
12 %, duty-free
€ 45,–
8 %, duty-free
6 %, duty-free
free shipping, duty-free
Were net value
up to € 400,-
but at least
up to € 800,-
up to € 1500,-
from € 1500,-
from € 1800,-
Italy, ZIP 10–58
12 %
€ 36,-
10 %
8 %
free shipping
Were net value
up to € 400,-
but at least
up to € 800,-
up to € 1500,-
from € 1500,-
from € 1800,-
Italy, ZIP 00–09/70–97
17 %
€ 36,-
14 %
12 %
12 %
free shipping
Island freight charges will be billed at actual cost. We calculate the costs for export customs clearance at a flat rate of €38 per shipment. Please note that freight collect deliveries of stoneware, cast stone items and fiber cement, as well as large ceramics, are not calculated as a flat rate, but with the actually incurred freight costs.
Email notifications and SMS notifications are charged at €6/shipment, telephone notifications at €13/shipment. Delivery on a fixed date is possible with a surcharge on request.
All delivery dates are approximate. In the event of delays through no fault of our own, we can extend the delivery time appropriately or withdraw from the contract in whole or in part. Claims for compensation of any kind by the customer are excluded. Partial deliveries are permitted.
If a deterioration in the customer's financial situation becomes known after the conclusion of the contract, all existing claims become due and we can demand payment in advance instead of the agreed terms of payment.
If the payment deadlines are exceeded, we are entitled to the following rights without the need for an express notice of default:
The delivered goods remain our property until all of our claims against the customer have been settled. This also applies if a balance acknowledgment is issued. The reserved ownership is then used as security for the claim for the balance.
In place of the goods belonging to us, if these are sold, the claim against the third-party buyer, which is already assigned to us up to the amount of our total claim. The customer must inform us immediately in writing of any impairment of our rights by third parties. In the case of attachments, the customer must immediately send us a copy of the attachment report and an affidavit confirming the continued existence of our claims and our retention of title to the attached items. The customer bears the intervention costs. The customer is obliged to inform and impose our retention of title on his customers.
We deliver impeccable quality. Returns can be made by arrangement and will be replaced or credited by us to the exclusion of any further liability, if verifiable
we have received a written notice of defects within 14 days of receipt of the goods and
There were defects at the time of the transfer of risk.
All other claims of any kind, in particular for consequential damages and those against the manufacturer, as well as those from the customer's general terms and conditions are excluded. The goods must be returned in the original packaging and in the original condition. Awarded goods can generally not be credited. If you withdraw from the purchase, the return costs will be charged.
Place of performance and place of jurisdiction is Kempten/Allgäu, provided the customer is a registered trader. This also applies to checks and bills of exchange. The law of the Federal Republic of Germany is applicable, if claims are asserted by way of dunning proceedings, the place of jurisdiction Kempten/Allgäu is expressly agreed as agreed.
The complete or partial invalidity of the above conditions does not affect the rest of the concluded contracts.
Other purchasing conditions attached to an inquiry do not apply. Other special conditions that conflict with our general business relationships only apply if we have expressly agreed to them in writing. By signing our order forms, you agree to our terms and conditions.
Discover Arte Home Accessoires
Legal Notice
You can find us here
Discover Arte Home Accessoires
Legal Notice
You can find us here